At Premium Powers, we are committed to delivering a high-quality IPTV experience and ensuring your satisfaction with every purchase. To reflect this commitment, we proudly offer a 100% Satisfaction Guarantee.

If, for any reason, you are not satisfied with the service you receive, you are eligible to request a full refund within the first 7 days of your subscription. This refund applies to new customers or newly activated plans only, and we require that the issue be communicated clearly with your order number and the reason for dissatisfaction.

Refund requests made after the initial 7-day period will be reviewed on a case-by-case basis. While we cannot guarantee refunds beyond that window, we will always aim to resolve your issue fairly and promptly—whether through technical support, plan adjustment, or account credit where appropriate.

To initiate a refund or support request, please contact our customer support team with your account email and transaction ID at: